How your information is cared for.

Last updated: [date of launch]

Her Lifestyle Concierge is a concierge business run by Brittany in Toronto, Ontario. This page explains what personal information is collected through this website, why, and how you can access or remove it. It follows the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What is collected

When you send an inquiry, the form collects only what you choose to share:

Your name, email address and, if you provide it, your phone number and what you do
The services you're interested in, how often you need support and your preferred start date
How and when you'd like to be contacted, and how you heard about Her Lifestyle Concierge
Your location, only if you request an in-person service
Anything you write in the notes field
Your time zone, read automatically from your browser so Brittany can call at a convenient hour

The website does not use advertising or tracking cookies.

Why it is collected

Your information is used only to respond to your inquiry, arrange an introduction call and, if you become a client, provide the services you ask for. By sending the form you consent to this use.

You will receive one confirmation email when you send an inquiry. You won't be added to a mailing list or sent marketing emails without your separate permission.

Who handles it

Your inquiry is sent by email to Brittany. A small number of trusted service providers help make that possible:

Cloudflare, which hosts this website
Resend, which delivers the inquiry and confirmation emails
Google (Gmail and Google Calendar), where inquiries are received and appointments are kept
Google Fonts, which supplies the typefaces on this site

These providers may store or process information outside Canada, including in the United States, where it may be subject to local laws. Your information is never sold or rented.

How long it is kept

Inquiries are kept only as long as needed to respond to you and, if you become a client, to provide and record the services you receive. You can ask for your information to be deleted at any time.

Your choices

You can ask to see the personal information held about you, correct it, or withdraw your consent and have it deleted. Write to herlifestyleconcierge@gmail.com and Brittany will respond within 30 days.

Questions

Brittany is responsible for privacy at Her Lifestyle Concierge. For any question about this policy, email herlifestyleconcierge@gmail.com. If you are not satisfied with the response, you can contact the Office of the Privacy Commissioner of Canada.